Privacy Policy

Homey harvest

1. Introduction

Welcome to Goodness Grub LLC, operating as Homey Harvest (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you engage with our platform, services, website, or applications.
By using our services, you agree to this Privacy Policy and the collection and use of your information as described herein.

2. Business Model & Scope of This Policy

Goodness Grub LLC, registered in the Commonwealth of Virginia under the trade name Homey Harvest, operates an online marketplace designed to connect independent home chefs and service providers with customers seeking homemade meals. We act solely as an intermediary, facilitating connections between you and these third-party service providers (e.g., home chefs). We do not employ, vet, or verify the qualifications, reliability, or authenticity of these service providers. It is your responsibility to exercise your own judgment when engaging with them. The service providers and sellers are solely responsible for their offerings, conduct, and any obligations or liabilities to you.
This Privacy Policy applies to:
Website: https://www.homeyharvest.com
Mobile Applications: iOS & Android
Social Media Pages & Customer Support Channels
Third-Party Integrations: Payment gateways, delivery partners, etc.

3. Information We Collect

3.1. Information You Provide Directly

When you use Homey Harvest, you may provide:
- Account Information (Name, Email, Phone Number, Address)
- Payment Details (Billing & Transaction History)
- Food Preferences & Order History
- Identity Verification (for Home Chefs Only)

3.2. Information We Collect Automatically

We automatically collect:
- Device & Browser Data (IP Address, Operating System, Device Type)
- Website Usage Data (Pages Visited, Time Spent, Clicks, Cookies)
- Location Data (With User Consent)

3.3. Information from Third Parties

We may receive data from:
- Payment Processors (e.g., Stripe, PayPal)
- Delivery Partners (e.g., Uber Eats, DoorDash API)
- Background Check Providers (for Home Chefs only, where applicable)

4. How We Use Your Information

We use your data to:
- Provide Services – Facilitate account creation, order processing, payments, and delivery coordination.
- Improve Our Platform – Enhance user experience, personalize recommendations, and optimize functionality.
- Ensure Security – Detect fraud, verify identities, and enforce platform policies.
- Comply with Legal Requirements – Meet tax, licensing, and governmental obligations.
- Communicate with You – Send order updates, customer support replies, and account notifications.
We reiterate that we only connect you with service providers. We do not assess their performance, quality, or legitimacy—those responsibilities lie with the service providers themselves.

5. How We Share Your Information

We do not sell or lease your personal data to third parties. However, we may share it with:
- Payment Processors: To securely process transactions.
- Delivery Services: To enable food deliveries.
- Legal & Regulatory Authorities: When required by law.
- Business Partners & Affiliates: To enhance services and support.
Note: Any information shared with service providers (e.g., home chefs) during an order is at your discretion. We are not responsible for how they handle your data or fulfill their commitments to you. You must rely on your own judgment when interacting with them.

6. Data Security & Retention

We prioritize your data’s safety with:
- Encryption of Sensitive Data
- Multi-Factor Authentication for Account Access
- Compliance with PCI-DSS for Payment Security
We retain your data only as long as necessary to meet legal, operational, and security needs.

7. Your Privacy Rights & Choices

You have the following rights:
- Right to Access: Request a copy of your stored data.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Deletion: Request account deletion (subject to legal limits).
- Right to Data Portability: Transfer your data to another service.
- Right to Withdraw Consent: Opt out of messages, emails, or tracking.
To exercise these rights, email us at info@homeyharvest.com.

8. Cookies & Tracking Technologies

We use cookies to:
- Enhance website performance
- Personalize your experience
- Analyze visitor traffic
You can manage cookies via your browser settings.

9. Children’s Privacy

We do not knowingly collect data from individuals under 18. If you suspect a minor has shared personal information, contact us at info@homeyharvest.com immediately.

10. Third-Party Links & Services

Our platform may link to third-party services (e.g., payment gateways, delivery apps, or home chefs’ profiles). We are not responsible for their privacy practices, service quality, or conduct. We strongly encourage you to review their policies and assess their credibility yourself, as we are merely a platform connecting you to them, not a guarantor of their actions.

11. Legal Compliance & Governing Law

This Privacy Policy adheres to:
- Telephone Consumer Protection Act (TCPA)
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR) (for European users)
- Virginia Consumer Data Protection Act (VCDPA)
All disputes are governed by Virginia state law.

12. Contact Information

For privacy-related inquiries:
Goodness Grub LLC (d/b/a Homey Harvest)
Registered Business Address: [Insert Address]
Email: info@homeyharvest.com
Phone: (877) 665-3988

13. No Updates – First Issuance

This Privacy Policy is effective as of February 15, 2025, and is the first issuance with no prior updates or modifications.